If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service cellular contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product products that accessories we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your local store.) We are unable to refund any purchase cellular and products from the site from the time your order is placed until your Product is received by you and returned to us.

At accessories and cellular this site, your satisfaction is our best asset! If you have questions, comments products or concerns, we want to know. accessories Remember, state-of-the-art service is our pledge to you before cellular and products and after the sale. If you are not satisfied with a product or the service you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a accessories solution on the spot! Take a look at the following cellular information... products it may just help with your current needs.

My product works accessories fine but it cellular just doesn''t suit my needs so I''d like my money back. For most products purchases, we offer a full refund accessories within the first cellular 30 days, provided the item is products returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and accessories related cellular merchandise products may be returned or exchanged accessories within 14 days of purchase less a 15% restocking cellular fee. Opened software and music can be exchanged for the same products item during the first accessories 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not cellular subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. products and accessories Individual package components may be exchanged if defective.