Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like to Body and glove know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain Body unsatisfied, please call our Cool-Line. My Extended Service glove Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many Body products are eligible for our Performance glove Guarantee renewal.

Thank you for choosing America''s Body leading specialty electronics retailer! For every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference. Our Low Price Guarantee does not apply when the price includes bonus or free offers, glove special financing, installation or rebate, or to one-of-a-kind or other limited offers or against a competitor''s Body tagged price that is not in an advertisement. For cellular phones and pagers, our Low Price Guarantee applies to hardware glove only, provided that the competitor''s service provider, service plans, Body terms and conditions are the same.

Merchandise purchased on-line through our site (regardless of whether you picked it glove up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.