My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full att refund within the first 30 days, provided digital the item is returned in new condition with all original packaging and accessories. Computers, monitors, phones printers, laptops and related merchandise may be returned or exchanged within 14 days of att purchase less a 15% restocking digital fee. Opened software and music can be exchanged for the same phones item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box att fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. digital Individual package components may be exchanged if defective.

Thank you for choosing America''s leading specialty electronics phones retailer! For every product we sell, we''ll match any advertised price from a att local store stocking digital the same new item, available phones for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within att and digital 30 days, including our own sale prices, we''ll refund the difference. Our Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation phones or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price that is not att in an advertisement. For cellular phones and pagers, our Low Price digital Guarantee applies to hardware only, provided that the competitor''s service provider, service plans, terms and conditions are the same.

These phones frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. att What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service digital centers for servicing.* Defective computer equipment may be returned within phones 14 days att for exchange or refund and defective, opened software and music products may be exchanged for the same title digital within 30 days. See our In-Store Policies section phones for complete details.