Please tell me Att who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like digital to phone know about the details Att so that we can ensure it digital and phone doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her Att and digital a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires phone soon. Is it renewable? Many products are eligible for ESP renewal. Att My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee renewal.

If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service digital and phone plan. For Product that we verify to be defective, we will pay freight in both Att directions on any such merchandise exchanges and no open box fees will digital be assessed. (Please note that merchandise phone purchased at your local store [not on-line] CANNOT BE returned via mail. Please Att return such items to your digital local store.) We are unable to refund any purchase phone from the site from the time your order is placed until your Product is received by you and returned to us.