I found a lower price on an item I bought from you last week but I''m having trouble getting att my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify cell under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phone phones and pagers and we are committed to honoring our guarantee providing the following criteria att are met: The competing offer was cell valid at the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of phone town) is making the competing offer.

Merchandise purchased att on-line through our site (regardless of whether you cell picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned phone and att via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.

If you cell choose not to insure your package, and we do not accept return of phone the Product for reasons stated att above, you cell will be responsible for any loss or damage. The purchase price (less any applicable open box fees) will be credited to phone your att credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund cell shipping charges. Please allow 14 days from when we receive your phone Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.