The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing or other free or bonus offers. The competitor''s price was not for one-of-a-kind or other limited quantity offers. The competing offer was for an advertised item. The competing items did not include cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically sound at&twirelessphone while being fair at&twirelessphone to all customers. If you feel your competing offer satisfies the above requirements, we encourage you to discuss it with your local store management. I had a great at&twirelessphone shopping experience with you and would like to commend my Sales Counselor. Who can I call? We''d love to hear from you! at&twirelessphone We offer a company-wide recognition program in which associates earn special Hero lapel pins and certificates for outstanding service.

My product works fine but it just doesn''t suit my needs so I''d like my at&twirelessphone money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and at&twirelessphone music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.