These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete at&tcellularphoneplan details.

In order to take advantage of our Low Price Guarantee, you must visit your nearest store, as we do not provide on-line price matches. Our Low Price Guarantee does not apply at&tcellularphoneplan when the price includes at&tcellularphoneplan bonus or free offers, special financing, installation or rebate, or to one-of-a-kind or other at&tcellularphoneplan limited offers or against a competitor''s at&tcellularphoneplan tagged price that is not in an advertisement. For cellular phones at&tcellularphoneplan and pagers, our Low Price at&tcellularphoneplan Guarantee applies to hardware only, provided that the competitor''s service provider, service plans, terms and conditions are the same. If we do not operate a store in your local market, "your market" will be considered to be the market closest to you in which our company does operate a store. Certain competitors in the applicable market may be excluded from this offer. (See the appropriate store for details.) All published prices, specifications and services are subject to change without notice at&tcellularphoneplan.