The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from at&tandcellular us was not bundled with at&tandcellular special financing or other free or bonus offers. The competitor''s price was not for one-of-a-kind or other limited quantity offers. The competing offer was at&tandcellular for an advertised item. The competing items did not include cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically at&tandcellular sound while being fair to all customers. If you feel your competing offer satisfies the above requirements, we encourage you to discuss it with your local store management. I had a great shopping experience with you and would at&tandcellular like to commend my Sales Counselor. Who can I call? We''d love to hear from you! We offer a company-wide recognition program in which associates earn special Hero lapel pins and certificates for outstanding service.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. Who can I at&tandcellular and at&tandcellular call to check on it? Check your receipt for a toll-free delivery number. If there no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the local store manager about what happened. He or she will arrange to compensate you for any damage we caused.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open at&tandcellular box fees) will be credited to your credit card account upon our acceptance of the merchandise at&tandcellular in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping at&tandcellular charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.