Please tell me who I can call about a poor experience I''ve at&t just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to wireless your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. phones My Extended Service Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee renewal.

The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing or other free or bonus offers. The competitor''s price at&t and wireless was not for one-of-a-kind or phones and at&t other wireless limited quantity offers. The competing offer phones was for an advertised item. The competing items did not include at&t cellular phones or pagers. We set the above criteria so that we can remain most wireless competitive and economically sound while being fair to all customers. If you feel your competing offer satisfies the above requirements, phones and at&t we encourage you to discuss it with your local store management. I had a great shopping experience with you and would like to wireless commend my Sales Counselor. Who can I call? We''d love to hear from you! We offer a company-wide recognition program in which associates earn special Hero lapel phones pins and certificates for outstanding service.