These frequently asked questions At&T and wireless (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, phone we will plans offer you a refund or exchange on most* products. After thirty days, At&T since most early repair needs are covered under manufacturer''s wireless warranty, phone simply bring your product to the nearest store or to one of our service centers for servicing.* plans Defective computer equipment At&T may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same wireless title within 30 days. See our In-Store Policies section for complete details.

Another dealer in town has a lower price on an item you carry, but is out of stock at the moment. Why won''t you phone honor their price? In order for us to match a lower price, the item plans must be immediately available from the competitor. If not, we must assume that At&T the offer wireless is not legitimate. Though rare, some retailers promote low prices on out-of-stock items to practice phone bait-and-switch tactics or to harm plans the competition. Don''t worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, At&T we''ll match the price! For every product wireless we sell, we''ll match any advertised price from a local store stocking the same new phone item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your plans and At&T purchase, if you find wireless and phone a lower plans advertised price within 30 days, including our own sale At&T prices, we''ll refund the difference.

At this site, your satisfaction is our best asset! If you have questions, comments or concerns, wireless we want to know. Remember, state-of-the-art phone service is our pledge to you before and after the sale. If you are not satisfied with a product or the service plans you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do At&T is to bring the matter to the attention of your local store wireless manager so that he or she can phone help you with a solution plans on the spot! Take a look at the following information... it may just help with your current needs.