If you are not completely satisfied with your purchase at&t and wireless after receiving your Product, please review our return policy to determine your preferred dealer method of return. For most products that we sell, we offer our customers at&t the ability to purchase our Performance Guarantee for coverage above wireless and beyond the manufacturer''s factory dealer warranty. at&t Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product to factory wireless specifications for up to five full dealer years! Unlike most manufacturer warranties, we at&t and wireless provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee of your Satisfaction.

Please dealer tell me who I can call about a poor experience at&t and wireless I''ve just had in my local store? First, we''re sorry we didn''t dealer live up to your expectations. That''s not at&t what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager wireless about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. dealer and at&t Is it renewable? Many products are wireless eligible for ESP renewal. dealer My Performance Guarantee Plan expires soon. at&t Is it renewable? Many products are eligible for our Performance Guarantee renewal.

If you choose wireless not to insure your package, and we do not accept return of the Product for reasons stated dealer above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) at&t will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with wireless this policy. Shipping fees are non-refundable whether an item dealer is returned to our store or to our at&t return center. wireless For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with dealer any missing parts and/or accessories.