Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t at&t live up to your expectations. That''s not what we wish for any customer and we''d like to know about the details so that we can ensure digital it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. plan and at&t If you have spoken to the manager and remain unsatisfied, please call our digital Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance plan Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee at&t renewal.

At this site, your satisfaction is our best asset! If you digital have questions, comments or concerns, we want to know. Remember, state-of-the-art plan service is our pledge to you before and after the sale. If you are not satisfied with a product or at&t the service you received at our store, we want to know about it so we can try to resolve the issue. digital The first thing you should always do is to bring the matter to the attention of your local store manager plan so that he or she can help you with a solution on the spot! Take a look at the following information... at&t it may just help with your current digital needs.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought plan a product not too long ago and it''s not working right. What can I do? During the first at&t 30 days of ownership, we will offer you a refund or exchange on most* products. digital After thirty days, since plan most early repair needs are covered under manufacturer''s warranty, simply at&t bring your product to the nearest store digital and plan or to one of our service centers at&t for servicing.* Defective digital computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same plan title within 30 days. See our In-Store Policies section for complete details.