These frequently asked questions (FAQ''s) at&t are direct cellular from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the services first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty at&t days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers cellular for servicing.* Defective computer equipment may services be returned within 14 days for at&t exchange or refund and defective, opened software and music products may be exchanged for the same title within cellular and services 30 days. See our In-Store Policies section for complete details.

Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. at&t That''s not what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible cellular for ESP renewal. services and at&t My Performance Guarantee Plan expires soon. Is it cellular renewable? Many services products are eligible for our Performance Guarantee renewal.

Another at&t dealer in cellular town has a lower price on an item you carry, but is out of services stock at the moment. Why won''t you honor their price? In order for us to match a lower price, the item must be immediately available from the competitor. If not, we must assume that the offer is not legitimate. at&t Though rare, some retailers promote low prices on cellular out-of-stock services items to practice bait-and-switch tactics or at&t to harm the competition. Don''t cellular worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we''ll match the price! services For every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s at&t and cellular warranty and in a factory-sealed box. Even after your purchase, if you find services a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference.