If you are at&t and cellular not completely satisfied with your purchase after receiving your phone Product, please review our return policy to determine your preferred method plan of at&t return. For most products that we sell, we offer our customers the ability cellular to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s phone factory plan warranty. Some of the benefits of our Performance Guarantee include: We guarantee the at&t performance of your covered product cellular to factory specifications for up to five phone full years! plan Unlike most manufacturer at&t and cellular warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee phone and plan of your Satisfaction.

If you choose to return your phone purchase to the Distribution Center, please at&t understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we cellular verify to be defective, phone we will pay freight in both directions on any such merchandise plan and at&t exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT cellular BE returned via mail. Please phone return such items to your local store.) We are plan and at&t unable to refund cellular any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s phone not what we wish for any customer and we''d like plan to know about the details so that we can ensure it doesn''t happen at&t again. If you haven''t spoken to your cellular local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call phone our Cool-Line. My Extended Service Plan expires soon. Is it renewable? plan Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance at&t Guarantee renewal cellular and phone and plan.