I found a lower price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn accessories down a request it is because the competing offer did not qualify under our for guarantee. Our Low Price Guarantee applies to all new-in-box products we sell nokia except cellular phones 5165 and pagers and we are committed to honoring accessories our guarantee providing the following criteria for are met: The competing offer was valid nokia at the same 5165 time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing accessories offer.

The exact for factory sealed model nokia is being compared. 5165 The competing retailer has the product in stock. Your accessories purchase from us was not bundled with special financing or other free or for bonus offers. The competitor''s price was not for one-of-a-kind or other limited quantity offers. The competing offer was for an advertised item. The competing items did not include cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. nokia If you feel your 5165 competing offer satisfies accessories the above requirements, we encourage you to discuss it with your local store management. I for had a great shopping experience with you and would like to commend my Sales Counselor. nokia Who can I call? We''d love to hear from you! We offer a company-wide recognition program in which associates earn special Hero lapel pins and certificates 5165 for outstanding accessories service.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: for I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair nokia needs are 5165 covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, accessories opened software and for music products may be exchanged for the same title within nokia 30 days. 5165 See our In-Store Policies section for complete details.