My product accessories works fine for but it just doesn''t suit my needs so I''d like my money back. For most cell purchases, we offer a full refund within the first 30 days, provided phone the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software accessories and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are for returned. Individual package components may be exchanged if defective.

Thank you for choosing America''s leading specialty electronics retailer! For cell and phone every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference. Our Low Price Guarantee does not apply when the price accessories includes bonus or free offers, special financing, installation or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price that is not in an advertisement. For cellular phones and pagers, for our Low Price Guarantee cell applies to hardware only, provided that the competitor''s phone service provider, accessories service plans, terms and conditions are the same.

I found a lower price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our for own cell sale prices! When we turn down a request it is because the competing offer phone did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products accessories we for sell except cellular phones and pagers and we are committed cell to honoring our guarantee providing the following phone criteria are accessories met: The competing offer was valid at the same time for or within 30 days of your purchase with us A local retailer (not mailorder or out of town) cell is making the competing phone offer.