If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and 5120nokia no open box fees will be assessed. (Please note that 5120nokia merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items 5120nokia to your local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

These frequently asked questions (FAQ''s) are direct from our consumer relations 5120nokia specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund 5120nokia or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* 5120nokia Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing or other free or bonus 5120nokia offers. The competitor''s price was not for 5120nokia one-of-a-kind or other limited quantity offers. The competing offer was for an advertised item. The competing items did not include 5120nokia cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. If you feel your competing offer satisfies the above requirements, we encourage you to discuss it with your local store management. I had a great shopping experience with you and would like to commend my Sales Counselor. Who can I call? We''d love to hear from you! We offer a company-wide recognition program in which associates earn special Hero lapel pins and certificates for outstanding service.